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Three Ways to Optimize ROI by Extending ECM Beyond Claims
By Ian Llado, Director of Business Development for Insurance Solutions at DocFinity Insurance companies depend on enterprise content management to address challenges related to turnaround, accuracy,...
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Paperless Records Management: A Guide for Insurance Companies
by Ian Llado, Optical Image Technology (Part 4 of a 4-part series) In the earlier installments of this series, we discussed the steps and best practices associated with going paperless. We expanded on...
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Going Beyond Paperless Processing: A Guide for Insurance Companies
by Ian Llado, Optical Image Technology (Part 3 of a 4-part series) In Part 2 of this series, Going Paperless, we offered tips and best practices for insurers hoping to implement electronic document...
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Going Paperless: A Guide for Insurance Companies
by Ian Llado, Optical Image Technology (Part 2 of a 4-part series) In Part 1 of this series, Taking Inventory, we encouraged you to examine the status quo of your current content management...
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Paperless Processing: A Guide for Insurance Companies
Part 1: Taking Inventory by Ian Llado, Optical Image Technology (Part 1 of a 4-part series) Regardless of their size or specialty, there seems to be a common refrain among insurers looking for ways to...
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Intelligent Capture Helps Insurers Retain Policyholders
First published by ITA, the Insurance Technology Association Who among us wouldn’t jump at the chance to improve policyholder retention? The fact is that policyholders respond to your ability to...
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Underutilized ECM Tools to Help Insurers Retain Policyholders: eForms
By Ian Llado First published by ITA, the Insurance Technology Association Part 1 of this series focused on the benefits of automating the capture process. It detailed how, without human intervention,...
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Dashboards Underutilized ECM Tools that Help Insurers Retain Policyholders
Part 3 of a 3-part series by Ian Llado (First published by ITA, the Insurance Technology Association.) In the first two installments of this series, we looked at advanced ECM technologies that, when...
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Getting Insurance Workflows Up to Speed (Pt. 1)
Part 1 of a 2-part series by Ian Llado (First published by ITA, the Insurance Technology Association.) Your customers are leaving. And it`s likely that they are not telling you why. But they are...
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Getting Your Insurance Workflows Up to Speed (Pt. 2)
Part 2 of a 2-part series by Ian Llado (First published by ITA, the Insurance Technology Association.) What is it that makes policyholders choose your services over those of your competitors? Some...
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